Cancellations

The Customer shall have the right to cancel the booking and this right may be exercised by calling, or sending an email to Pure Oven Cleaning at any time before 24 hours of the Booking Date. This notice of cancellation will be deemed to have been served, in the case of an email, from the day it has been sent or the next following working day if it is sent at a weekend or bank holiday. Failing to notify Pure Oven Cleaning before the 24 hours will be charged 50% of the job quotation.